It’s been a mere couple of days since Canon announced the release of not one, but two new mirrorless APS-C cameras. And now they’ve already issued an apology for severe delays in meeting demand for their new products, the Canon EOS R7, EOS R10, and the RF-S lenses.
The two new cameras add to Canon’s existing mirrorless line-up of RF mount cameras but are the first crop sensor camera bodies to be included in the mirrorless range.
“Currently, we have received orders for each of the following products in excess of expectations,” the statement reads, “and due to the impact of global parts supply, delivery delays are occurring. We apologize for the inconvenience caused to our customers and business partners.”
The products affected by the supply issues are listed as the camera bodies EOS R3, EOS R5 C, EOS R7, and lenses RF 14-35mm F4 L IS USM, RF 400mm F2.8 L IS USM, RF 800mm F5.6 L IS USM, and RF 1200mm F8 L IS USM.
Canon says that they plan to ship the products one by one as they become available but that it may take longer than usual to deliver.
This is not any particular surprise in all honesty, as the previous new mirrorless cameras launched by Canon (the EOS R3 and prior to that the R5) had similar supply issues due to huge demand. Other camera brands such as Sony and Nikon have also fallen victim to the double whammy of the disruption to shipping schedules from the Covid-19 pandemic plus the ongoing shortage of chips and have delayed or even discontinued products.
The statement concludes: “We sincerely apologize for the long wait for our long-awaited customers. We will continue to take measures to ensure a stable supply of products so that we can deliver our products as soon as possible. Thank you for your continued patronage of Canon products.”
So if you’ve ordered one of the new Canon cameras be prepared to wait a while before you receive it.
[Via Canon Watch]